FAQ

Frequently Asked Questions

Find answers to frequently asked questions about our appliance repair services, scheduling, pricing, and warranty information. We aim to provide clarity and peace of mind for our clients.

  • What areas in Thailand do you serve?

    We proudly offer our repair services across major provinces in Thailand, including Bangkok, Chiang Mai, Phuket, and Pattaya. Please contact us to confirm service availability in your specific location.

  • Do you use genuine spare parts for repairs?

    Yes, we prioritize using genuine manufacturer-approved spare parts whenever possible to ensure the longevity and optimal performance of your appliances. We will always inform you about part options.

  • Can I get an estimate before the repair?

    Absolutely. After a diagnostic assessment, our technician will provide a detailed estimate for the repair, including parts and labor, before any work begins. Transparency is key to our service.

  • What if my appliance breaks down again after repair?

    We stand by our work. All our repairs come with a warranty period. If the same issue recurs within this period, we will re-examine and fix it at no additional cost to you.

  • Do you offer emergency repair services?

    While we strive for prompt service, we understand urgent situations. We offer expedited scheduling for critical appliance failures. Contact our support team for immediate assistance and priority booking.